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Cancellation and Modification
1. Timeframe for cancellation or modification:
- Customers can cancel or modify orders within 10 hours from the time of purchase.
2. Process for cancellation or modification:
- To cancel or modify an order, please send an email to the address provided on our website.
- Please provide the necessary order information so we can confirm and process your request accurately and promptly.
3. Fee policy:
- There are no fees for canceling or modifying orders within 10 hours from the time of purchase.
4. Customer support:
- If you have any questions or need further assistance, please send an email to the address provided on our website. Our team will be happy to assist you.
CUSTOMER SUPPORT
POLICIES
ABOUT US
Viet Nam Address : Hưng Đạo, Đông Triều, Quảng Ninh, Việt Nam, 200000
United kingdom Address: 24-26, Arcadia Avenue, Fin0000, London, United Kingdom, N3 2JU
Email: support@duczi.com
Support 24/7